At SkillsUp.store, we offer digital products and online courses that are accessible immediately after purchase. Please read our refund policy carefully before making any purchase.
1. No Refund Policy for Digital Products
- Since all products sold on SkillsUp.store are digital and downloadable, we maintain a strict no refund policy.
- Once a purchase is completed, it cannot be canceled, refunded, or exchanged.
2. Exceptions to This Policy
Refunds will only be considered under the following exceptional circumstances:
- If you are charged twice for the same product.
- If the product is not delivered after successful payment and our support team is unable to provide it within 48 hours.
- If the product you received is completely different from what was described on the product page.
In such cases, please contact us at help.skillsup.store@gmail.com within 3 days of purchase with your order ID and complete details.
3. Support and Assistance
We are committed to your satisfaction and will make every effort to resolve any issues related to:
- Download errors
- File corruption
- Course access problems
You can reach our support team at help.skillsup.store@gmail.com and we will assist you promptly.
4. Chargebacks
If you initiate a chargeback without contacting us first, your access to our platform and products may be permanently revoked. Please reach out to us before taking such action.
5. Changes to Refund Policy
SkillsUp.store reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
For questions regarding this Refund Policy, please contact us at:
📧 Email: help.skillsup.store@gmail.com
🌐 Website: https://skillsup.store